Sound is an extension of the character of your shop


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FAQ

Frequently asked questions

Do you have specific questions about sound installations? Below are the answers to the questions we get the most. Is your question not listed? Our audio specialists will be happy to help you.


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General

Would you like to control the volume, music source or other settings on your professional sound system? Then this can be done in many different ways depending on the desired functionalities. We'll list a few for you:

AUDAC Touch™ app: This application is available on almost all mobile and fixed devices including iPads and Android phons and can be configured to the needs of your retail store. By launching the app, you can control all elements such as volume and input from one clear dashboard.

Wall panels: You can also choose to install wall panels in your space at different strategic locations. These wall panels then allow you to control your installation locally.

Web interface: Via any browser you can log on to the web interface of the different AUDAC devices. Here you can make your desired changes.

On the device: Is your hardware installed in an easily accessible place? Then you can also control your installation by using the physical control panels on the various devices themselves.


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Choosing a music source for your brand may not seem difficult, but it does require some attention. Even before you can consider the different possibilities, you have to weigh up a lot of things. Are there legal obligations that I must fulfil in order to legally play the music or can I opt for royalty-free music? How do I meet the different music needs of my clients? Which music fits the style and experience I want to convey?

To make it as easy as possible for you, we have developed the XMP44 modular music player with 4 input options that you can compose yourself according to your own wishes and needs. You can choose from a variety of music sources that offer you the freedom you need to create the right atmosphere at any time.


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Would you like to play music via a bluetooth connection to your sound system? Then you can choose for the BMP40 professional bluetooth module. This module can be installed in the XMP44 modular music player and allows you to play music from any Bluetooth-enabled device.

If your sound system includes an AUDAC PRE series preamplifier, you can use the integrated Bluetooth receiver to play your music directly via a Bluetooth 4.1 connection.

The NMP40 audio streaming module allows you to stream audio files directly from a PC or mobile device to a professional audio system while maintaining the best available sound quality. Through our unique collaborations with streaming services such as Spotify you are able to integrate them effortlessly.

If you want to avoid the entire licensing process, we recommend you to use SoundTrack your Brand. SoundTrack Your Brand is the provider of the world's largest catalogue of popular music, licensed for professional use. Browse through hundreds of ready-made soundtracks for any genre, sound or shop type. Next to this Soundtrack your brand also offers you the possibility to compose your own soundtrack.

We design products that last! In the development process that takes place entirely in Belgium, we only use high-quality components that guarantee a long product lifespan. And because we are so convinced of the quality, we offer everyone 3 years warranty on hardware such as amplifiers and media players and 5 years warranty on our speakers.


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This strongly depends on the composition of the system, the desired sound pressure level and the surface of your retail store. The largest consumers of a sound system are of course the amplifiers, because the louder the music, the more power they have to deliver and the higher the energy consumption.

That's why we strive to make our products as energy efficient as possible. For example, several of our amplifiers have been awarded the Energy Star label for being equipped with smart standby features that reduce energy consumption when not in use. This focus on efficiency in both operating and idle modes means huge savings for you.

Installation

The difference between a 100V sound system and a low-resistance public address audio system is in the application use. A 100V sound system is used in applications where larger distances need to be bridged or where more speakers per speaker line need to be connected. A 100V loudspeaker is also equipped with a transformer, which allows you to choose different wattages per loudspeaker. In a low-impedance sound system, speakers of 4, 8 or 16 Ohms are connected. This results in a natural sound for your shop environment.

In order to provide our customers with the best possible support, we have a certified partner network at their disposal, who install and maintain AUDAC sound systems. If you are looking for a certified partner in your area, take a look at the next page:


Certified Partner locator

To ensure optimal and stable sound quality it is necessary to wire your speakers to a central point. However, controlling your sound system and streaming music can be done completely wirelessly, we have developed our own application AUDAC Touch™ which allows you to control your entire system via any smart device.

Loudspeakers

The number and type of loudspeakers that need to be installed in your retail store or chain store depends on several factors; the size and shape of your room plays a role, but of course the different purposes you want to achieve (foreground music, background music ...) play a very important role as well. In order to put together the right solution for your retail shop, we will be happy to give you expert tailored advice.


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It is not necessary to provide an power socket next to your passive speakers, as these speakers receive their power over the speaker cable from the connected amplifier. An active loudspeaker, on the other hand, contains an amplifier part in its housing, which means that it has to be powered directly from an electrical outlet.

The choice of AUDAC ceiling or wall-mounted speakers depends on many factors: for example, your room's needs and environment (height of ceiling, depth and width of room, etc.) play a very important role. For example, a wall or surface-mounted loudspeaker allows you to specifically determine your distribution angle, while the design of the loudspeaker can add value to your shopping space. Flush-mount speakers, on the other hand, have a fixed spread angle and can be designed to be minimalist and space-saving.

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